Last updated: January 2026
ECUADOR AND GALAPAGOS INSIDERS CORP., operating as Galapagos Insiders ("we", "our", "us"), is committed to protecting the privacy and personal data of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in a transparent and responsible manner.
This Privacy Policy is aligned with our Terms & Conditions and applies to all services, bookings, inquiries, and interactions conducted through our website, email communications, and booking processes.
1. Personal Data We Collect
In order to plan, book, and operate travel services in Ecuador and the Galapagos Islands, we may collect the following personal information:
Providing this information is necessary to deliver the contracted travel services. Failure to provide required data may prevent us from confirming reservations.
2. How We Use Your Personal Data
Your personal information is used exclusively for legitimate travel-related and operational purposes, including:
We do not sell, rent, or trade personal data under any circumstances.
3. Sharing of Personal Data
Your information may be shared only when strictly necessary with trusted and legally authorized third-party service providers involved in your trip, such as:
Access to personal data is limited to personnel who require it for reservation and operational purposes. All third parties are expected to handle data responsibly and solely for service delivery.
4. Data Storage & Retention
We store client information in secure systems protected by administrative, physical, and technical safeguards.
Personal data is retained only for as long as necessary to:
5. Newsletter & Marketing Communications
If you voluntarily subscribe to our newsletter or travel guides, we will use your email address solely to send:
You may unsubscribe at any time using the link included in our emails. We do not share mailing lists with third parties.
6. Security of Personal Information
Galapagos Insiders implements appropriate safeguards to protect personal data against:
While no system can guarantee absolute security, we follow industry-standard practices to minimize risk.
7. Your Rights & Data Deletion Requests
You have the right to:
Data deletion requests must be submitted in writing via email to your designated travel advisor or through our official contact channels.
8. Cookies & Website Analytics
Our website may use basic cookies or analytics tools to improve functionality and user experience. These tools do not collect personally identifiable information unless explicitly provided by you.
9. Policy Updates
We reserve the right to update this Privacy Policy as needed to reflect operational, legal, or regulatory changes. Any updates will be published on this page with a revised "Last updated" date.
10. Contact Information
If you have questions regarding this Privacy Policy or how your personal data is handled, please contact us prior to booking or submitting personal information.
By using our website or booking services with Galapagos Insiders, you acknowledge that you have read and understood this Privacy Policy.
